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FREE DELIVERY when you spend £30+

Shipping & Returns

 

Shipment Processing Time

We dispatch orders Monday to Friday, 8am-to 4pm. Any orders received after 4pm will be sent the next working day.

If we are experiencing a high volume of orders, shipments may be delayed by a day. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Our standard rate for shipping is £2.99, if you spend £30 or more shipping is FREE. Shipping charges for your order will be calculated and displayed at checkout.

* UK 3-5 Business Days 

* International 7-14 Business Days

Delivery delays can occasionally occur (natural disasters, pandemics, situations out of the seller’s control). 

Customs, Duties, and Taxes

Atomic Tackle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If a package is returned to us due to unpaid customs, taxes, or return to the sender, we will refund the cost of the product and retain the shipping charges. 

Damages

If you receive damaged merchandise, please take a picture and email us the picture at info@atomictackle.co.uk right away. We will only replace damaged goods within 24 hours of receiving your order.

Returns & Refunds Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@atomictackle.co.uk or using our Contact Us page. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@atomictackle.co.uk, or using our Contact Us page. 

Damages and Issues With Your Product

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you. 

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges / Replacements

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.